Sunday, August 31, 2014

Reflections From Sunday Evening

I got a new razor the other day. That may not sound like a big deal but stay with me a moment. I started shaving when I was kid. I was maybe a freshman in high school, I do not really remember. I had to choose the shaving system to use when I started. My dad used a safety razor. Those were the ones with a blade you put in the razor and were what people generally used in those days. I knew a straight edge razor was not for me. I only saw those at the barbershop and never picked one up. But there was a new system on the market when I was starting to shave. The Trac II came along. It was pretty safe and had 2 blades. That was what I started with. Through the years I tried an electric razor. Never liked it. I used different shaving creams. In addition I tried different after shave lotions. Anyone remember High Karate or Jade East? Of course there was Old Spice. I settled on Brut. (Confession: that is what I still use.) Through the years razors and blades have changed. We went from one blade to two blades to three and I'm not sure how many blades get stuck on these things anymore. I would say progressed but I am not sure that would be accurate. What has progressed is the price. What I use now ends up costing about $4.00 per blade. So here is how I came to get a new razor the other day. I kept seeing this ad on Facebook. I generally ignore those but this one kept appearing. Then one day I checked it out. Then I checked it out again. I discovered this was not a hoax. I figured out there was a new razor, cream and blades on the market. So I decided to order from "Harry's." Maybe I just like the looks of the razor. I'm not sure. I just decided to try something different. Besides the blades are $2.00 apiece so it sounded like a decent idea. I got my "Harry's" set last week. I've used it for a week. I must say I am happy with it so far. I may stay with it. I may re-order blades one of these days. But here is why I went to the trouble to tell you all this. Yesterday I got an email from "Katie". She said she was on the Harry's team. She was reaching out to say thanks for supporting Harry's. Then came something that really captured my attention. She said, "You are important to us and I am here to personally help you however I can. Please don't hesitate to reach out with any thoughts or questions about our products. Also if you ever want more blades or shaving cream I'd be more than happy to take care of that for you." Katie then provided her contact information and another thanks. A razor company wants a personal relationship with me just for trying their product! Now here is why I really went to all the trouble to write all this and if you have taken the trouble to read this far now you get the point. Each week people who have become aware of our church make the decision to attend worship. It is usually after a number of exposures to the Church. Here is my question. When someone visits the church could we treat them as well and personally as a razor company does a customer? What if we had a group of people who constituted a follow-up team with those who visit our church? We actually have a system in place to reach out. We do some good things. We deliver a coffee mug. We write a note. We make a phone call. But what if we added someone in addition to staff people who would make a contact and thank someone for visiting and then offer to answer any questions or receive any thoughts the guest may have had? What if someone became the first time visitors support team? I will be sharing this idea with others in the next few days. Don't be surprised if one day in church you get invited to be on the support team for our first time guests. If people can sell razor blades like this we can certainly offer the life of faith in Christ. It's been a good day. I hope you've had a good day too. steve

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